IT Helpdesk Services in Burlington
Immediately Resolve IT Issues With a Comprehensive Helpdesk
Responsive IT Helpdesk Services in Burlington
Why choose VTC TECH for IT help desk services?
across your business within 90 days on average by outsourcing your IT helpdesk.
from our staff whenever you need it. We answer service calls within 30 seconds, on average.
with our 24/7/365 high quality monitoring and support.
through a single vendor utilizing our end-to-end IT support.
from our experienced Vermont-based field technicians.
while working from home with nearly 100% of issues resolved remotely.
Get more info on our
Managed Helpdesk Services
What Our Clients Say About Our Helpdesk Service in Burlington
I worked with this group on several projects and are the best in the area. If you are looking for someone to handle a detailed project look no further. One thing that set them apart from the rest for me is the after project follow up I received. They went over the scope of the project with a down to earth overview.
VTC Tech has provided IT services to the Town of Westford for over 5 years. They are extremely knowledgeable, friendly, responsive and affordable. They recognize the needs of our office and explain technology in terms we understand. We highly recommend them!
We have worked with VTC for several years. As the world of data security has become scary they have been our savior. They have worked with us to build a system that fits our needs and wants. They are always responsive, and quick to help with whatever we need.
VTC Tech has been serving our technology needs for multiple years; probably ten at least. The VTC Team is super responsive, super knowledgeable, super friendly, and the price we pay each month is very fair and appropriate for the services we receive. We can call anytime with a problem or a question and the response time is almost immediate. Thank you VTC, you make doing business in a technical world much easier!
VTC Tech has great professional services with clear and detailed systems. You can rest easy knowing your I.T. support is covered.
Awesome group to work with, very accommodating.
They have come to understand the needs of our business. With changes on how we do our work, they have been instrumental in assisting and providing the needed technical support. They have assisted us in transitioning some of our employees to work at home, secured needed equipment, added necessary communication means and troubleshoot challenges. They have a great team of employees that are on call to support us.
Ag Venture Financial Services, Inc. has used VTC Tech to update and enhance our current systems. We are very happy to find a local company. VTC Tech has been very swift in their support (virtually and in person). It's very nice to talk to people you've met and recognize names when dealing with issues. Most importantly, we feel since using VTC Tech we've added them to our team and feel confident they can deal with any issues we have. We feel our company is protected and secure, and that has proven invaluable.
"I mean, you are always good, but this one really surprised me. You called me effectively as I hit send
and already knew what the problem was. Freaking A+, thanks!"
"Spencer was a huge help in getting us set up with a new device. Despite the short notice on our end, he was able to assist
us quickly and get everything up and running by the end of the day. Very personable as always!"
"Your team is always helpful – we could not ask for better. The newest to help us is Jyi and Mary, Kermit and myself
think he is a great addition to your group."
"Amazing work from David! He obviously put his heart and soul into fixing my PC and did a wonderful job…
THANK YOU DAVID. YOU ARE A STAR!"
"I know I am in good hands. Beyond...super pleasant and professional."
"My call was answered quickly and...was able to walk me through the steps to get us back online!"
"Phillip was great, he is one of the best IT professionals I have ever worked with. Thank you again!"
"As always very quick, professional and helpful."
"Super friendly and thorough!"
"[I was]… all set up in no time to be able to do all things I need to do at the office and at home! Great to work with, very pleasant, funny, and easy to talk to, always very helpful! Totally appreciate help as always! Thank you."
"Another great tech to work with! Thank you again!"
"…Always goes the extra mile for us. I had emailed in the early morning. We did a little problem solving and I am up and running again. Thank you for all you do for us at DFA."
"Fast and efficient – thanks."
"…So helpful & knowledgeable. I could not have installed the certificate. Really appreciate all of your help."
"Best in the biz!"
"Great work as always, quick, and efficient."
"As always, a great experience! Thank you!"
IT Help Desk Services
1 Lawson Lane, Suite 340
Burlington, VT 05401
Clients That Rely on Our IT Helpdesk Services in Burlington
Our Proactive Managed Helpdesk Services
Round-the-Clock Helpdesk Support
Speed up your business’s IT issue resolution by utilizing our full time managed helpdesk support.
Our responsive service desk support can solve 100% of IT issues remotely.
Some of our services include:
- Hardware and software support
- Remote user support
- Comprehensive reporting
- And more
Manage Your Business with Confidence
with End-to-End IT Support
Outsource your IT helpdesk
and maximize business productivity
Why VTC TECH
is a Leading IT Helpdesk Support Company
IT Rollout and IT Helpdesk
Get your infrastructure and helpdesk support rolled out as efficiently as possible.
We understand that the implementation of new IT managed services can result in an unnecessary amount of downtime.
Our focused implementation process ensures your service will be ready to launch within 1-2 weeks of signing your contract.
Once your service is up and running, you will begin to receive long term helpdesk support shortly afterward.
Cover All IT Issues
From a malfunctioning mobile device to system-wide downtime, we offer end-to-end support for devices, software, and applications.
When outsourcing IT services, it’s important to choose a helpdesk that’s prepared to quickly respond to a variety of service requests.
Our managed helpdesk is prepared to resolve issues as soon as possible.
Don’t overpay for essential IT support services. At VTC TECH, we’ve developed customized pricing options.
These options include an affordable minimum support package for small businesses.
Starting at just $750/month for 5 users, you can receive a fully managed IT service package that works within your budget.