IT Helpdesk Services in Burlington

Immediately Resolve IT Issues With a Comprehensive Helpdesk

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Responsive IT Helpdesk Services in Burlington

Reduce business downtime with our reliable and professional help desk support services.

Why choose VTC TECH for IT help desk services?

  • Reduce IT issues

across your business within 90 days on average by outsourcing your IT helpdesk.

  • Get proactive support

from our staff whenever you need it. We answer service calls within 30 seconds, on average.

  • Resolve IT issues quickly

with our 24/7/365 high quality monitoring and support.

  • Get all your IT needs met

through a single vendor utilizing our end-to-end IT support.

  • Receive rapid on-site help

from our experienced Vermont-based field technicians. 

  • Get unparalleled resolution speed

while working from home with nearly 100% of issues resolved remotely. 

Get more info on our
Managed Helpdesk Services

What Our Clients Say About Our Helpdesk Service in Burlington

"…best in the area."

I worked with this group on several projects and are the best in the area. If you are looking for someone to handle a detailed project look no further. One thing that set them apart from the rest for me is the after project follow up I received. They went over the scope of the project with a down to earth overview.
Jeremiah HaleyAuto/Mate Dealer Systems
"...extremely knowledgeable, friendly, responsive and affordable."

VTC Tech has provided IT services to the Town of Westford for over 5 years. They are extremely knowledgeable, friendly, responsive and affordable. They recognize the needs of our office and explain technology in terms we understand. We highly recommend them!
Nanette RogersTown of Westford
"...they have been our savior."

We have worked with VTC for several years. As the world of data security has become scary they have been our savior. They have worked with us to build a system that fits our needs and wants. They are always responsive, and quick to help with whatever we need.
Stephanie MachiaOwner| Young's Accounting Enosburg, VT
“ ...response time is almost immediate."

VTC Tech has been serving our technology needs for multiple years; probably ten at least. The VTC Team is super responsive, super knowledgeable, super friendly, and the price we pay each month is very fair and appropriate for the services we receive. We can call anytime with a problem or a question and the response time is almost immediate. Thank you VTC, you make doing business in a technical world much easier!
David KaufmanPhoenix Physical Therapy
"...great professional services…"

VTC Tech has great professional services with clear and detailed systems. You can rest easy knowing your I.T. support is covered.
Nathan YandowDuke's Fitness Center
"...very accommodating"

Awesome group to work with, very accommodating.
Dan Lynch ApostolatesMissionary Image
"VTC Tech is an extension of our team."

They have come to understand the needs of our business. With changes on how we do our work, they have been instrumental in assisting and providing the needed technical support. They have assisted us in transitioning some of our employees to work at home, secured needed equipment, added necessary communication means and troubleshoot challenges. They have a great team of employees that are on call to support us.
Teri IrishHR Manager | St. Albans Cooperative Creamery
"VTC Tech...can deal with any issues... our company is protected and secure"

Ag Venture Financial Services, Inc. has used VTC Tech to update and enhance our current systems. We are very happy to find a local company. VTC Tech has been very swift in their support (virtually and in person). It's very nice to talk to people you've met and recognize names when dealing with issues. Most importantly, we feel since using VTC Tech we've added them to our team and feel confident they can deal with any issues we have. We feel our company is protected and secure, and that has proven invaluable.
Sarah Jacobs-KingAG Venture Financial Services
We have reached out to the support team for so many issues over the years, and they are ALWAYS so helpful, pleasant, understanding, knowledgeable and patient with us. The team is great, we know when we call for support, they are going to do their best to get our issue resolved the first call, they are in constant communication updating us. Thanks Guys!!!! ... I am very happy we do business with VTC Tech and look forward to many more years together.
Judy P.Cold Hollow Family Practice
Client Support Ticket Review

"I mean, you are always good, but this one really surprised me. You called me effectively as I hit send
and already knew what the problem was. Freaking A+, thanks!"
Zonker W.Colchester, VT
Client Support Ticket Review

"Spencer was a huge help in getting us set up with a new device. Despite the short notice on our end, he was able to assist
us quickly and get everything up and running by the end of the day. Very personable as always!"
Jordan W.Colchester, Vermont
Client Support Ticket Review

"Your team is always helpful – we could not ask for better. The newest to help us is Jyi and Mary, Kermit and myself
think he is a great addition to your group."
Billie Jo D.Enosburgh, Vermont
Client Support Ticket Review

"Amazing work from David! He obviously put his heart and soul into fixing my PC and did a wonderful job…
THANK YOU DAVID. YOU ARE A STAR!"
Jordan R.St. Albans, Vermont
Client Support Ticket Review

"I know I am in good hands. Beyond...super pleasant and professional."
Joseph W.Essex, Vermont
Client Support Ticket Review

"Awesome service!"
Miguel L.St. Albans, Vermont
Client Support Ticket Review

"My call was answered quickly and...was able to walk me through the steps to get us back online!"
Greg B.Westford, Vermont
Client Support Ticket Review

"Phillip was great, he is one of the best IT professionals I have ever worked with. Thank you again!"
Jesse W.Enosburgh, Vermont
Client Support Ticket Review

"As always very quick, professional and helpful."
Billie Jo D.Enosburgh, Vermont
Client Support Ticket Review

"Super friendly and thorough!"
Aislyn A.St. Albans, Vermont
Client Support Ticket Review

"[I was]… all set up in no time to be able to do all things I need to do at the office and at home! Great to work with, very pleasant, funny, and easy to talk to, always very helpful! Totally appreciate help as always! Thank you."
Maureen M.St. Albans, Vermont
Client Support Ticket Review

"Another great tech to work with! Thank you again!"
Jesse W.Enosburgh, Vermont
Client Support Ticket Review

"…Always goes the extra mile for us. I had emailed in the early morning. We did a little problem solving and I am up and running again. Thank you for all you do for us at DFA."
Julie R.St. Albans, Vermont
Client Support Ticket Review

"Fast and efficient – thanks."
Billie Jo D.Enosburgh, Vermont
Client Support Ticket Review

"…So helpful & knowledgeable. I could not have installed the certificate. Really appreciate all of your help."
Louise F.New England
Client Support Ticket Review

"Best in the biz!"
ClientVermont
Client Support Ticket Review

"Great work as always, quick, and efficient."
Billie Jo D.Enosburgh, Vermont
Client Support Ticket Review

"As always, a great experience! Thank you!"
Jesse W.Enosburgh, Vermont
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VTC TECH

IT Help Desk Services
in Burlington

1 Lawson Lane, Suite 340
Burlington, VT 05401

Request a Quote: (802) 444-8445
Call Now: (802) 444-8932

Clients That Rely on Our IT Helpdesk Services in Burlington

ag_venture
capstone
cold_hollow_family_practice
eatons_fine_jewelry_1
handy_gmc_1
harrison
phoenix_physical_therapy
town_of_enosburg
town_of_westminster
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Our Proactive Managed Helpdesk Services

Round-the-Clock Helpdesk Support

Speed up your business’s IT issue resolution by utilizing our full time managed helpdesk support. 

Our responsive service desk support can solve 100% of IT issues remotely.

Some of our services include:

  • Hardware and software support
  • Remote user support
  • Comprehensive reporting
  • And more

Manage Your Business with Confidence
with End-to-End IT Support

Outsource your IT helpdesk
and maximize business productivity

Request More Information

Why VTC TECH
is a Leading IT Helpdesk Support Company

20+ Years

Resolving issues for local businesses

24/7/365

Monitoring and support from our helpdesk services

30 seconds

Average helpdesk response time For Support

Helpdesk Burlington

Fast-Tracked
IT Rollout and IT Helpdesk
Support Services

Get your infrastructure and helpdesk support rolled out as efficiently as possible. 

We understand that the implementation of new IT managed services can result in an unnecessary amount of downtime. 

Our focused implementation process ensures your service will be ready to launch within 1-2 weeks of signing your contract. 

Once your service is up and running, you will begin to receive long term helpdesk support shortly afterward. 

Cover All IT Issues
with Scalable
Helpdesk Services

From a malfunctioning mobile device to system-wide downtime, we offer end-to-end support for devices, software, and applications. 

When outsourcing IT services, it’s important to choose a helpdesk that’s prepared to quickly respond to a variety of service requests. 

Our managed helpdesk is prepared to resolve issues as soon as possible.

Burlington Helpdesk
Burlington Helpdesk Services
Affordable Package Options For Growing Businesses

Don’t overpay for essential IT support services. At VTC TECH, we’ve developed customized pricing options.

These options include an affordable minimum support package for small businesses. 

Starting at just $750/month for 5 users, you can receive a fully managed IT service package that works within your budget.