Business Continuity Services
Although you can’t prevent disasters from happening, you can minimize its impact on your business by putting the technology and plans in place in case disaster strikes.
Align IT with Your Business Goals
Align your IT strategy and business objectives with advice from the experts at VTC TECH.
Why choose VTC Tech for your IT support needs?
You will have a team of experts in backup and disaster recovery, assessing your system’s vulnerabilities where there exists the highest level of risk allowing us to design a customized strategy and implementation to reduce downtime for your business.
Having procedures in place for any circumstance is critical for an organization to run smoothly. We’ll create standard operating procedures (SOP) for your business.
Your business will be prepared, protected, responsive, and can recover no matter what cataclysmic event your organization endures.
Protect Your Business
Let our team of experts create a business continuity plan specific to your business to minimize your loss in the event of a disaster.
I worked with this group on several projects and are the best in the area. If you are looking for someone to handle a detailed project look no further. One thing that set them apart from the rest for me is the after project follow up I received. They went over the scope of the project with a down to earth overview.
VTC Tech has provided IT services to the Town of Westford for over 5 years. They are extremely knowledgeable, friendly, responsive and affordable. They recognize the needs of our office and explain technology in terms we understand. We highly recommend them!
We have worked with VTC for several years. As the world of data security has become scary they have been our savior. They have worked with us to build a system that fits our needs and wants. They are always responsive, and quick to help with whatever we need.
VTC Tech has been serving our technology needs for multiple years; probably ten at least. The VTC Team is super responsive, super knowledgeable, super friendly, and the price we pay each month is very fair and appropriate for the services we receive. We can call anytime with a problem or a question and the response time is almost immediate. Thank you VTC, you make doing business in a technical world much easier!
VTC Tech has great professional services with clear and detailed systems. You can rest easy knowing your I.T. support is covered.
Awesome group to work with, very accommodating.
They have come to understand the needs of our business. With changes on how we do our work, they have been instrumental in assisting and providing the needed technical support. They have assisted us in transitioning some of our employees to work at home, secured needed equipment, added necessary communication means and troubleshoot challenges. They have a great team of employees that are on call to support us.
Ag Venture Financial Services, Inc. has used VTC Tech to update and enhance our current systems. We are very happy to find a local company. VTC Tech has been very swift in their support (virtually and in person). It's very nice to talk to people you've met and recognize names when dealing with issues. Most importantly, we feel since using VTC Tech we've added them to our team and feel confident they can deal with any issues we have. We feel our company is protected and secure, and that has proven invaluable.
"I mean, you are always good, but this one really surprised me. You called me effectively as I hit send
and already knew what the problem was. Freaking A+, thanks!"
"Spencer was a huge help in getting us set up with a new device. Despite the short notice on our end, he was able to assist
us quickly and get everything up and running by the end of the day. Very personable as always!"
"Your team is always helpful – we could not ask for better. The newest to help us is Jyi and Mary, Kermit and myself
think he is a great addition to your group."
"Amazing work from David! He obviously put his heart and soul into fixing my PC and did a wonderful job…
THANK YOU DAVID. YOU ARE A STAR!"
"I know I am in good hands. Beyond...super pleasant and professional."
"My call was answered quickly and...was able to walk me through the steps to get us back online!"
"Phillip was great, he is one of the best IT professionals I have ever worked with. Thank you again!"
"As always very quick, professional and helpful."
"Super friendly and thorough!"
"[I was]… all set up in no time to be able to do all things I need to do at the office and at home! Great to work with, very pleasant, funny, and easy to talk to, always very helpful! Totally appreciate help as always! Thank you."
"Another great tech to work with! Thank you again!"
"…Always goes the extra mile for us. I had emailed in the early morning. We did a little problem solving and I am up and running again. Thank you for all you do for us at DFA."
"Fast and efficient – thanks."
"…So helpful & knowledgeable. I could not have installed the certificate. Really appreciate all of your help."
"Best in the biz!"
"Great work as always, quick, and efficient."
"As always, a great experience! Thank you!"
What's the Real Cost of Downtime?
Infrastructure matters. When your network or applications unexpectedly fail or crash, downtime can have a direct impact on your bottom line and ongoing business operations.
The industry average cost of downtime is dependent on a lot of variables. The monetary losses vary when you consider your revenue, industry, the actual duration of the outage, the number of people impacted, the time of day, etc.
For example, losses are significantly higher per hour for businesses who are based on high-level data transactions, like banks and online retail sales.
If you experience an unplanned outage during peak traffic time, obviously the damage will be more significant.
But there are other costs that don’t often show up in dollar form. Did you know, according to a study by UC Irvine, it often takes an average of 23 minutes to refocus and get your head back in the game after an interruption?
IT downtime affects customer retention, employee productivity and reputation in the marketplace. It is extremely expensive, and in ways that can make or break the success of your organization.