Has your company decided to outsource its IT requirements to a managed IT services provider for the first time?
Or has it become painfully obvious your company is outgrowing your present IT provider.
Either way, choosing a new IT services provider is not always an easy decision. Your IT stack and it’s provisioning is a crucial decision in the long-term success and profitability of your company. With many IT services providers to choose from and the dizzing array of IT options available, there are some key factors to consider that will help guide you in moving forward with outsourcing your IT.
As a business owner choosing your next IT partner, here are the top five considerations you should keep in mind:
1. Comprehensive Evaluation of IT Requirements:
Conduct a thorough evaluation of your current and future IT needs. Identify the pain points, shortcomings, and areas for improvement in your existing IT infrastructure. Consider factors such as security, scalability, technical support, and specific services required. This evaluation will help you find an IT provider that aligns with your business goals and can address your unique requirements effectively.
2. Expertise and Specialization: Look for an IT provider with expertise and specialization in your industry or specific technology areas that are crucial to your business operations. Evaluate their track record, certifications, and experience in handling similar businesses or IT challenges. A provider with industry-specific knowledge can better understand your requirements and offer tailored solutions that meet your business needs.
3. Service Level Agreements (SLAs) and Contract Terms: Carefully review the service level agreements and contract terms offered by the prospective IT providers. Pay close attention to aspects such as response times, uptime guarantees, escalation procedures, data privacy, and security protocols. Ensure that the SLAs and contract terms align with your business expectations and provide sufficient protection and support for your IT infrastructure.
4. Seamless Transition Plan:
Inquire about the prospective IT provider’s transition plan to ensure a smooth migration from your current provider. Discuss how they will handle the transfer of data, applications, configurations, and systems without causing disruptions to your business operations. A well-structured transition plan demonstrates the provider’s capability to manage the switch effectively and minimize potential downtime.
5. References and Reviews:
Seek references from other clients who have switched to the IT provider you are considering. Ask for testimonials or case studies that demonstrate their ability to deliver quality services and support. Additionally, explore online reviews and ratings to gather insights into the provider’s reputation and customer satisfaction. Feedback from other businesses can provide valuable information about their reliability, responsiveness, and overall performance.
By considering these five key factors, you can make an informed decision when switching IT providers. Remember to evaluate each potential provider thoroughly to ensure a seamless transition and a productive long-term partnership for your growing business.
Contact VTC Tech today at 1-888-800-3211 to get the conversation started. We will do thorough assessement of your IT needs to determine the best path forward for your growing company.
