Access helpdesk support services the moment an IT issue appears so you can begin addressing it before it can hamper productivity.
Why choose VTC Tech for outsourced helpdesk support in Orlando?
and an extensive IT knowledge base, ensuring top-tier remote helpdesk services.
with 24/7/365 monitoring and around-the-clock IT helpdesk support services.
with proven help desk outsourcing services that are customized to meet your business’s unique needs without charging for superfluous services.
with a dedicated kickoff process that ensures our IT services help desk is fully implemented within 1-2 weeks of signing.
with our average call response time being less than 30 seconds.
390 North Orange Ave, Suite 2300-P,
Orlando , FL 32801
Resolve Problems of All Types
With VTC Tech’s IT help desk services, you’ll have access to a service desk that is staffed by subject matter experts that can address your long-term and recurring IT challenges.
Work with us for your outsourced help desk support and implement solutions for your entire IT stack:
Get help desk managed services and more with one of the top IT outsourcing companies in Orlando, FL.
Access Support Anytime, Anywhere
Your IT challenges don’t work on a 9-5 schedule, so neither do we. We’re available at all hours to respond to any obstacles you face.
We understand that even a few minutes of downtime can be punishingly expensive for your business. That’s why we provide industry-leading customer service and answer calls in under 30 seconds on average.
Enhance Your Remote Team
With more and more of the workforce going remote, businesses need to be able to support their teams with everything from network access to cybersecurity to break/fixes.
VTC Tech has the knowledge and resources needed to fully support your entire remote team with:
Benefit from industry-leading helpdesk service in Orlando when you partner with VTC Tech.
Never Pay for Superfluous Services
Your business is unique and therefore has unique IT needs; we understand that.
We’ll never take a one-size-fits-all approach to your business, instead building custom packages that meet your business’s needs as well as its budget.
Field Technicians in Orlando
When you outsource your IT help desk services with VTC Tech, you won’t just have access to an industry-best help desk, but you’ll also be able to deploy teams of trained technicians to respond to issues that require onsite support.
Our teams are based in Central Florida ready to rapidly respond to in-person issues the moment they appear.
Maintain Total Business Flexibility
With VTC Tech, we look to earn your business with excellent service, and never trap you in with a signature.
We offer opt-out clauses on all our contracts, so you can maintain total business flexibility and freedom.
Experience as a leading IT provider across the U.S.
Within signing with us you’ll see a significant reduction in IT issues
Average response time for support calls
You’ll never be stuck paying for services you don’t need when you work with us.
Build a package that contains:
We’ll take the time to understand your business before customizing your package, ensuring that you’re always going to benefit from the solutions and never waste money on unneeded services.
Outsource your IT help desk to VTC Tech and you’ll work with a team of expert technicians that have decades of combined experience working in IT.
In other words, there’s nothing they haven’t seen before and no issue too complex or minor for them to address.
You’ll have access to a team of experts both for remote support and on the ground in Florida, so you can rest assured that you’ll always have the resources near at hand to meet any IT obstacle that presents itself.
Since 1999, VTC Tech has been a leading provider of IT support, cybersecurity and IT consulting in the USA.
We have helped hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations throughout the East Coast.
We equip our clients with customized technology solutions for greater operational value and to reduce IT risk.
Florida
390 N. Orange Ave.
Suite 2300-P
Orlando, FL 32801
(407) 954-8820
Alabama
307 Main St.
Roanoke, AL 36274
(205) 303-1616
Georgia
1100 Peachtree St NE
Suite 200
Atlanta, GA 30309
(404) 800-0076
Massachusetts
201 Washington St
Suite 2610
Boston, MA 02201
(857) 847-4030
New Hampshire
66 Hanover Street
Suite 200
Manchester, NH 03101
(603) 333-1559
Vermont
2 Champlain Commons
Suite 7
St. Albans, VT 05478
(802) 444-8932
Maine
28 Meadow Rd
Suite 101
Augusta, ME 04330
(207) 600-1041
The Carolinas
serving North Carolina & South Carolina including Charlotte & Charleston.
(888) 800-3211
New Hampshire
66 Hanover Street
Suite 200
Manchester, NH 03101
(603) 333-1559
Vermont
2 Champlain Commons
Suite 7
St. Albans, VT 05478
(802) 444-8932
Miami
serving Miami and South Florida including Broward and Palm Beach County.
(786) 400-2403
New office coming soon…
We’re growing! We have a new office in the works.
Stay tuned!
(888) 800-3211